Welcome to My TLL Support Platform
Here, you can easily create and track support tickets,
making it simple to get the assistance you need.
Begin Your Support Journey with
Create a Support Ticket
Initiate your support journey by
writing your request here
List My Support Tickets
View and manage your existing
support tickets here
New To Our Support Platform?
Before submitting a ticket, you might find answers to your
questions in our frequently asked questions.
FAQs
How do I raise a ticket?
Click on "Create A Support Ticket" and provide details.
Where can I find
my listed tickets?
Go to "List My Support Tickets" in your account.
How long should I wait to get my ticket reviewed?
Review times vary; expect updates within 24-48 hours.
How do I know the status of my ticket?
Check status in
"List My Support Tickets"
Can I talk to someone from the support team?
Yes, click on the "Show & Update" button on your ticket to access our live timeline chat with our support team.
How can I create an account on the website?
Our support team will generate an invitation code, which you can then enter in the "Redeem invitation" section to activate it.